At Kalwadi, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy to understand how we handle deliveries.

1. Order Processing Time

  • All orders are processed within 1–2 business days after receiving payment.

  • Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

  • Deliveries typically take 2–5 business days depending on your location.

  • Remote or less accessible areas may require additional time.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location.

  • Free shipping may be available for certain promotions or bulk orders.

4. Delivery Areas

  • We currently ship all over Pakistan.

  • For international shipping inquiries, please contact us directly.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email (if applicable).

  • You can use this number to monitor the delivery status.

6. Delays and Issues

  • While we strive for timely deliveries, unforeseen circumstances (weather, strikes, courier delays) may occasionally affect shipping times.

  • If your order is delayed beyond the estimated delivery window, please contact us for assistance.

7. Incorrect Address or Delivery Failure

  • Please ensure that the shipping address provided is correct and complete.

  • Kalwadi is not responsible for non-delivery due to incorrect or incomplete addresses.

  • If a parcel is returned due to delivery failure, re-shipping charges may apply.

8. Damaged Packages

  • If you receive a damaged or opened package, please contact us within 48 hours with a photo of the parcel for investigation and resolution.

Need Help?

📧 Email: info@shahnazsheikh.com
📞 Phone: +92 300 8464 657